Terms of Service
Effective date: April 12, 2026
1. Acceptance of Terms
By accessing or using Dashboard Driven ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms apply to all users, including organization administrators and individual members.
2. Description of Service
Dashboard Driven provides a data visualization and analytics platform that allows individuals, families, groups, and organizations ("Tenants") to connect data sources, build dashboards, and share insights. Features vary by subscription plan.
3. Accounts and Tenants
You must create an account to use the Service. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Tenants may be individuals using the Service for personal use, or groups and organizations whose account is managed by one or more administrators who control member access, data sources, and billing.
You must be at least 18 years old to create an account. If you are creating an account on behalf of an organization or group, you represent that you have the authority to bind that entity to these Terms.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
- Upload or transmit malicious code, viruses, or harmful data
- Attempt to gain unauthorized access to any portion of the Service or its infrastructure
- Resell or sublicense the Service without our express written permission
- Scrape, crawl, or systematically extract data from the Service
- Use the Service to store or process data that violates third-party rights
5. Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You retain ownership of any data you upload to the Service. You grant us a limited license to process your data solely to provide the Service.
You are responsible for ensuring you have the rights and permissions necessary to upload and process data through the Service, including data about third parties.
6. Subscriptions and Billing
Paid plans are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all applicable fees. Subscription fees are non-refundable except as required by law or as expressly stated in these Terms.
We may change pricing with at least 30 days' notice. Continued use after a price change takes effect constitutes acceptance of the new pricing.
7. Free Trials and Promotions
We may offer free trials or promotional pricing at our discretion. At the end of a free trial, your account will automatically convert to a paid plan unless you cancel before the trial ends.
8. Intellectual Property
The Service, including its design, software, and content (excluding your data), is owned by Dashboard Driven and protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service.
9. Third-Party Integrations
The Service integrates with third-party platforms (e.g., Google Sheets, Microsoft OneDrive, QuickBooks). Use of those integrations is subject to the third party's own terms of service. We are not responsible for the availability or accuracy of third-party services.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DASHBOARD DRIVEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.
12. Termination
You may cancel your account at any time from your organization's billing settings. We may suspend or terminate your access if you violate these Terms, fail to pay fees, or if we discontinue the Service, with reasonable notice where possible.
Upon termination, your right to use the Service ceases. We will retain your data for 30 days after termination, after which it may be permanently deleted.
13. Governing Law
These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in King County, Washington.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the Service. Your continued use after the effective date constitutes acceptance of the updated Terms.
15. Contact
Questions about these Terms? Contact us at legal@dashboarddriven.com.